Ticket :: ticketAdd
Request
GET Parameters
No GET parameters
POST Parameters
No POST parameters
Uploaded Files
No files were uploaded
Request Attributes
| Key | Value |
|---|---|
| _controller | "Webkul\UVDesk\SupportCenterBundle\Controller\Ticket::ticketAdd" |
| _firewall_context | "security.firewall.map.context.customer" |
| _locale | "en" |
| _route | "helpdesk_customer_create_ticket" |
| _route_params | [ "_locale" => "en" ] |
| _security_firewall_run | "_security_customer" |
| _stopwatch_token | "f79ea5" |
Request Headers
| Header | Value |
|---|---|
| accept | "text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7" |
| accept-encoding | "gzip, deflate, br, zstd" |
| accept-language | "en-IN,en-US;q=0.9,en;q=0.8,hi;q=0.7" |
| connection | "keep-alive" |
| content-length | "" |
| content-type | "" |
| cookie | "hubspotutk=68108f1ed95c44da63062b1bb5b8c301; __hstc=94334850.68108f1ed95c44da63062b1bb5b8c301.1758865218681.1762860407313.1764151958523.6; _ga=GA1.2.962284141.1764151955; _ga_D5FFZJXS0L=GS2.1.s1764151954$o1$g1$t1764152159$j1$l0$h0; _ga_4DY5GEH67X=GS2.1.s1764151955$o1$g1$t1764152159$j1$l0$h0; PHPSESSID=f7figmc97ov99uajndks9ud090" |
| host | "helpdesk.faclon.com" |
| referer | "https://helpdesk.faclon.com/en/customer/tickets" |
| sec-ch-ua | ""Chromium";v="142", "Google Chrome";v="142", "Not_A Brand";v="99"" |
| sec-ch-ua-mobile | "?1" |
| sec-ch-ua-platform | ""Android"" |
| sec-fetch-dest | "document" |
| sec-fetch-mode | "navigate" |
| sec-fetch-site | "same-origin" |
| sec-fetch-user | "?1" |
| upgrade-insecure-requests | "1" |
| user-agent | "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/142.0.0.0 Mobile Safari/537.36" |
| x-php-ob-level | "1" |
Request Content
Request content not available (it was retrieved as a resource).
Response
Response Headers
| Header | Value |
|---|---|
| cache-control | "no-cache, private" |
| content-type | "text/html; charset=UTF-8" |
| date | "Sat, 06 Dec 2025 05:35:32 GMT" |
| x-debug-token | "df31c1" |
Cookies
Request Cookies
| Key | Value |
|---|---|
| PHPSESSID | "f7figmc97ov99uajndks9ud090" |
| __hstc | "94334850.68108f1ed95c44da63062b1bb5b8c301.1758865218681.1762860407313.1764151958523.6" |
| _ga | "GA1.2.962284141.1764151955" |
| _ga_4DY5GEH67X | "GS2.1.s1764151955$o1$g1$t1764152159$j1$l0$h0" |
| _ga_D5FFZJXS0L | "GS2.1.s1764151954$o1$g1$t1764152159$j1$l0$h0" |
| hubspotutk | "68108f1ed95c44da63062b1bb5b8c301" |
Response Cookies
No response cookies
Session 3
Session Metadata
| Key | Value |
|---|---|
| Created | "Sat, 06 Dec 25 05:35:21 +0000" |
| Last used | "Sat, 06 Dec 25 05:35:21 +0000" |
| Lifetime | 0 |
Session Attributes
| Attribute | Value |
|---|---|
| _security_customer | "O:74:"Symfony\Component\Security\Core\Authentication\Token\UsernamePasswordToken":3:{i:0;N;i:1;s:8:"customer";i:2;a:5:{i:0;O:45:"Webkul\UVDesk\CoreFrameworkBundle\Entity\User":13:{s:49:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00id";i:47;s:52:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00email";s:25:"sales1@svananalytical.com";s:54:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00proxyId";N;s:55:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00password";s:97:"$argon2id$v=19$m=65536,t=4,p=1$MtwSS7VTnzGT2gzs+dGIcg$DlyTbgLk1ann2Mc8BxMOHwnXXmYGiEP8rPPApGQ5Vjg";s:56:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00firstName";s:7:"Shivraj";s:55:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00lastName";s:0:"";s:56:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00isEnabled";b:1;s:63:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00verificationCode";s:32:"hF5STJF9TynuOo2ymLGrroGQGAtIOsZr";s:59:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00userInstance";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}s:59:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00grantedRoles";a:1:{i:0;s:13:"ROLE_CUSTOMER";}s:61:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00activeInstance";O:53:"Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance":23:{s:57:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00id";i:55;s:61:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00source";s:7:"website";s:62:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00skypeId";N;s:68:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00contactNumber";N;s:66:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00designation";N;s:64:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00signature";N;s:71:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00profileImagePath";N;s:64:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00createdAt";O:8:"DateTime":3:{s:4:"date";s:26:"2023-06-14 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h:ia";}i:1;b:1;i:2;N;i:3;a:0:{}i:4;a:1:{i:0;s:13:"ROLE_CUSTOMER";}}}" |
Session Usage
3
Usages
Stateless check enabled
| Usage |
|---|
Symfony\Component\Security\Core\Authentication\Token\Storage\UsageTrackingTokenStorage:44
[
[
"file" => "/var/www/uvdesk/vendor/symfony/security-core/Authentication/Token/Storage/UsageTrackingTokenStorage.php"
"line" => 44
"function" => "getMetadataBag"
"class" => "Symfony\Component\HttpFoundation\Session\Session"
"type" => "->"
]
[
"file" => "/var/www/uvdesk/vendor/symfony/security-http/Firewall/AccessListener.php"
"line" => 87
"function" => "getToken"
"class" => "Symfony\Component\Security\Core\Authentication\Token\Storage\UsageTrackingTokenStorage"
"type" => "->"
]
[
"file" => "/var/www/uvdesk/vendor/symfony/security-bundle/Debug/WrappedLazyListener.php"
"line" => 49
"function" => "authenticate"
"class" => "Symfony\Component\Security\Http\Firewall\AccessListener"
"type" => "->"
]
[
"file" => "/var/www/uvdesk/vendor/symfony/security-http/Firewall/AbstractListener.php"
"line" => 26
"function" => "authenticate"
"class" => "Symfony\Bundle\SecurityBundle\Debug\WrappedLazyListener"
"type" => "->"
]
[
"file" => "/var/www/uvdesk/vendor/symfony/security-bundle/Debug/TraceableFirewallListener.php"
"line" => 73
"function" => "__invoke"
"class" => "Symfony\Component\Security\Http\Firewall\AbstractListener"
"type" => "->"
]
[
"file" => "/var/www/uvdesk/vendor/symfony/security-http/Firewall.php"
"line" => 92
"function" => "callListeners"
"class" => "Symfony\Bundle\SecurityBundle\Debug\TraceableFirewallListener"
"type" => "->"
]
[
"file" => "/var/www/uvdesk/vendor/symfony/event-dispatcher/Debug/WrappedListener.php"
"line" => 118
"function" => "onKernelRequest"
"class" => "Symfony\Component\Security\Http\Firewall"
"type" => "->"
]
[
"file" => "/var/www/uvdesk/vendor/symfony/event-dispatcher/EventDispatcher.php"
"line" => 230
"function" => "__invoke"
"class" => "Symfony\Component\EventDispatcher\Debug\WrappedListener"
"type" => "->"
]
[
"file" => "/var/www/uvdesk/vendor/symfony/event-dispatcher/EventDispatcher.php"
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"function" => "callListeners"
"class" => "Symfony\Component\EventDispatcher\EventDispatcher"
"type" => "->"
]
[
"file" => "/var/www/uvdesk/vendor/symfony/event-dispatcher/Debug/TraceableEventDispatcher.php"
"line" => 154
"function" => "dispatch"
"class" => "Symfony\Component\EventDispatcher\EventDispatcher"
"type" => "->"
]
[
"file" => "/var/www/uvdesk/vendor/symfony/http-kernel/HttpKernel.php"
"line" => 139
"function" => "dispatch"
"class" => "Symfony\Component\EventDispatcher\Debug\TraceableEventDispatcher"
"type" => "->"
]
[
"file" => "/var/www/uvdesk/vendor/symfony/http-kernel/HttpKernel.php"
"line" => 75
"function" => "handleRaw"
"class" => "Symfony\Component\HttpKernel\HttpKernel"
"type" => "->"
]
[
"file" => "/var/www/uvdesk/vendor/symfony/http-kernel/Kernel.php"
"line" => 202
"function" => "handle"
"class" => "Symfony\Component\HttpKernel\HttpKernel"
"type" => "->"
]
[
"file" => "/var/www/uvdesk/vendor/symfony/runtime/Runner/Symfony/HttpKernelRunner.php"
"line" => 35
"function" => "handle"
"class" => "Symfony\Component\HttpKernel\Kernel"
"type" => "->"
]
[
"file" => "/var/www/uvdesk/vendor/autoload_runtime.php"
"line" => 35
"function" => "run"
"class" => "Symfony\Component\Runtime\Runner\Symfony\HttpKernelRunner"
"type" => "->"
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[
"file" => "/var/www/uvdesk/public/index.php"
"line" => 5
"args" => [
"/var/www/uvdesk/vendor/autoload_runtime.php"
]
"function" => "require_once"
]
]
|
/var/www/uvdesk/vendor/twig/twig/src/Extension/CoreExtension.php:1635
[
[
"file" => "/var/www/uvdesk/vendor/twig/twig/src/Extension/CoreExtension.php"
"line" => 1635
"function" => "getFlashBag"
"class" => "Symfony\Component\HttpFoundation\Session\Session"
"type" => "->"
]
[
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"line" => 279
"function" => "twig_get_attribute"
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[
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"type" => "->"
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[
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[
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"function" => "display"
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[
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"function" => "doDisplay"
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"type" => "->"
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[
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"line" => 367
"function" => "displayWithErrorHandling"
"class" => "Twig\Template"
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[
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"line" => 379
"function" => "display"
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]
[
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"function" => "render"
"class" => "Twig\Template"
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[
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[
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"line" => 258
"function" => "render"
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[
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"function" => "renderView"
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"type" => "->"
]
[
"file" => "/var/www/uvdesk/vendor/uvdesk/support-center-bundle/Controller/Ticket.php"
"line" => 269
"function" => "render"
"class" => "Symfony\Bundle\FrameworkBundle\Controller\AbstractController"
"type" => "->"
]
[
"file" => "/var/www/uvdesk/vendor/symfony/http-kernel/HttpKernel.php"
"line" => 163
"function" => "ticketadd"
"class" => "Webkul\UVDesk\SupportCenterBundle\Controller\Ticket"
"type" => "->"
]
[
"file" => "/var/www/uvdesk/vendor/symfony/http-kernel/HttpKernel.php"
"line" => 75
"function" => "handleRaw"
"class" => "Symfony\Component\HttpKernel\HttpKernel"
"type" => "->"
]
[
"file" => "/var/www/uvdesk/vendor/symfony/http-kernel/Kernel.php"
"line" => 202
"function" => "handle"
"class" => "Symfony\Component\HttpKernel\HttpKernel"
"type" => "->"
]
[
"file" => "/var/www/uvdesk/vendor/symfony/runtime/Runner/Symfony/HttpKernelRunner.php"
"line" => 35
"function" => "handle"
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"type" => "->"
]
[
"file" => "/var/www/uvdesk/vendor/autoload_runtime.php"
"line" => 35
"function" => "run"
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"type" => "->"
]
[
"file" => "/var/www/uvdesk/public/index.php"
"line" => 5
"args" => [
"/var/www/uvdesk/vendor/autoload_runtime.php"
]
"function" => "require_once"
]
]
|
Symfony\Component\Security\Http\Firewall\ContextListener:198
[
[
"file" => "/var/www/uvdesk/vendor/symfony/security-http/Firewall/ContextListener.php"
"line" => 198
"function" => "set"
"class" => "Symfony\Component\HttpFoundation\Session\Session"
"type" => "->"
]
[
"file" => "/var/www/uvdesk/vendor/symfony/event-dispatcher/Debug/WrappedListener.php"
"line" => 118
"function" => "onKernelResponse"
"class" => "Symfony\Component\Security\Http\Firewall\ContextListener"
"type" => "->"
]
[
"file" => "/var/www/uvdesk/vendor/symfony/event-dispatcher/EventDispatcher.php"
"line" => 230
"function" => "__invoke"
"class" => "Symfony\Component\EventDispatcher\Debug\WrappedListener"
"type" => "->"
]
[
"file" => "/var/www/uvdesk/vendor/symfony/event-dispatcher/EventDispatcher.php"
"line" => 59
"function" => "callListeners"
"class" => "Symfony\Component\EventDispatcher\EventDispatcher"
"type" => "->"
]
[
"file" => "/var/www/uvdesk/vendor/symfony/event-dispatcher/Debug/TraceableEventDispatcher.php"
"line" => 154
"function" => "dispatch"
"class" => "Symfony\Component\EventDispatcher\EventDispatcher"
"type" => "->"
]
[
"file" => "/var/www/uvdesk/vendor/symfony/http-kernel/HttpKernel.php"
"line" => 196
"function" => "dispatch"
"class" => "Symfony\Component\EventDispatcher\Debug\TraceableEventDispatcher"
"type" => "->"
]
[
"file" => "/var/www/uvdesk/vendor/symfony/http-kernel/HttpKernel.php"
"line" => 184
"function" => "filterResponse"
"class" => "Symfony\Component\HttpKernel\HttpKernel"
"type" => "->"
]
[
"file" => "/var/www/uvdesk/vendor/symfony/http-kernel/HttpKernel.php"
"line" => 75
"function" => "handleRaw"
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"type" => "->"
]
[
"file" => "/var/www/uvdesk/vendor/symfony/http-kernel/Kernel.php"
"line" => 202
"function" => "handle"
"class" => "Symfony\Component\HttpKernel\HttpKernel"
"type" => "->"
]
[
"file" => "/var/www/uvdesk/vendor/symfony/runtime/Runner/Symfony/HttpKernelRunner.php"
"line" => 35
"function" => "handle"
"class" => "Symfony\Component\HttpKernel\Kernel"
"type" => "->"
]
[
"file" => "/var/www/uvdesk/vendor/autoload_runtime.php"
"line" => 35
"function" => "run"
"class" => "Symfony\Component\Runtime\Runner\Symfony\HttpKernelRunner"
"type" => "->"
]
[
"file" => "/var/www/uvdesk/public/index.php"
"line" => 5
"args" => [
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]
"function" => "require_once"
]
]
|
Flashes
Flashes
No flash messages were created.
Server Parameters
Server Parameters
Defined in .env
| Key | Value |
|---|---|
| APP_ENV | "dev" |
| APP_SECRET | "YOUR_APP_SECRET" |
| DATABASE_URL | "mysql://uvdesk:84HUF2B0S517@127.0.0.1:3306/uvdesk" |
| MAILER_DSN | "null://null" |
Defined as regular env variables
| Key | Value |
|---|---|
| APP_DEBUG | "1" |
| CONTENT_LENGTH | "" |
| CONTENT_TYPE | "" |
| DOCUMENT_ROOT | "/var/www/uvdesk/public" |
| DOCUMENT_URI | "/index.php" |
| FCGI_ROLE | "RESPONDER" |
| GATEWAY_INTERFACE | "CGI/1.1" |
| HOME | "/var/www" |
| HTTPS | "on" |
| HTTP_ACCEPT | "text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7" |
| HTTP_ACCEPT_ENCODING | "gzip, deflate, br, zstd" |
| HTTP_ACCEPT_LANGUAGE | "en-IN,en-US;q=0.9,en;q=0.8,hi;q=0.7" |
| HTTP_CONNECTION | "keep-alive" |
| HTTP_COOKIE | "hubspotutk=68108f1ed95c44da63062b1bb5b8c301; __hstc=94334850.68108f1ed95c44da63062b1bb5b8c301.1758865218681.1762860407313.1764151958523.6; _ga=GA1.2.962284141.1764151955; _ga_D5FFZJXS0L=GS2.1.s1764151954$o1$g1$t1764152159$j1$l0$h0; _ga_4DY5GEH67X=GS2.1.s1764151955$o1$g1$t1764152159$j1$l0$h0; PHPSESSID=f7figmc97ov99uajndks9ud090" |
| HTTP_HOST | "helpdesk.faclon.com" |
| HTTP_REFERER | "https://helpdesk.faclon.com/en/customer/tickets" |
| HTTP_SEC_CH_UA | ""Chromium";v="142", "Google Chrome";v="142", "Not_A Brand";v="99"" |
| HTTP_SEC_CH_UA_MOBILE | "?1" |
| HTTP_SEC_CH_UA_PLATFORM | ""Android"" |
| HTTP_SEC_FETCH_DEST | "document" |
| HTTP_SEC_FETCH_MODE | "navigate" |
| HTTP_SEC_FETCH_SITE | "same-origin" |
| HTTP_SEC_FETCH_USER | "?1" |
| HTTP_UPGRADE_INSECURE_REQUESTS | "1" |
| HTTP_USER_AGENT | "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/142.0.0.0 Mobile Safari/537.36" |
| PATH_INFO | "" |
| PHP_SELF | "/index.php" |
| QUERY_STRING | "" |
| REDIRECT_STATUS | "200" |
| REMOTE_ADDR | "103.197.74.166" |
| REMOTE_PORT | "48367" |
| REMOTE_USER | "" |
| REQUEST_METHOD | "GET" |
| REQUEST_SCHEME | "https" |
| REQUEST_TIME | 1764999332 |
| REQUEST_TIME_FLOAT | 1764999332.7912 |
| REQUEST_URI | "/en/customer/create-ticket/" |
| SCRIPT_FILENAME | "/var/www/uvdesk/public/index.php" |
| SCRIPT_NAME | "/index.php" |
| SERVER_ADDR | "10.0.1.57" |
| SERVER_NAME | "helpdesk.faclon.com" |
| SERVER_PORT | "443" |
| SERVER_PROTOCOL | "HTTP/1.1" |
| SERVER_SOFTWARE | "nginx/1.18.0" |
| SYMFONY_DOTENV_VARS | "APP_ENV,APP_SECRET,DATABASE_URL,MAILER_DSN" |
| USER | "www-data" |