https://helpdesk.faclon.com/en/customer/create-ticket/ Return to referer URL

Ticket :: ticketAdd

Request

GET Parameters

No GET parameters

POST Parameters

Key Value
from
"sales1@svananalytical.com"
name
"Svan analytical instruments Pvt ltd"
reply
"""
<p><span style="color: #999999; font-family: 'Noto Sans', Helvetica, Arial, sans-serif; font-size: 12px; text-align: center; text-transform: uppercase;">device id -&nbsp; SV248FM_C1 </span></p>\r\n
<p>&nbsp;</p>\r\n
<p><span style="color: #999999; font-family: 'Noto Sans', Helvetica, Arial, sans-serif; font-size: 12px; text-align: center; text-transform: uppercase;">actual flow meter totalizer showing on MPCB insted of per day totalizer..</span></p>\r\n
<p><span style="color: #999999; font-family: 'Noto Sans', Helvetica, Arial, sans-serif; font-size: 12px; text-align: center; text-transform: uppercase;">everay 5-6 days facing same issue.</span></p>
"""
subject
"flow totalizer per day  showing wrong on MPCB"
type
"10"

Uploaded Files

Key Value
pic
null

Request Attributes

Key Value
_controller
"Webkul\UVDesk\SupportCenterBundle\Controller\Ticket::ticketAdd"
_firewall_context
"security.firewall.map.context.customer"
_locale
"en"
_route
"helpdesk_customer_create_ticket"
_route_params
[
  "_locale" => "en"
]
_security_firewall_run
"_security_customer"
_stopwatch_token
"ec0a5f"

Request Headers

Header Value
accept
"text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7"
accept-encoding
"gzip, deflate, br, zstd"
accept-language
"en-US,en;q=0.9,hi;q=0.8,mr;q=0.7"
cache-control
"max-age=0"
content-length
"1400"
content-type
"multipart/form-data; boundary=----WebKitFormBoundary0y7rIdsRNkqaQUCu"
cookie
"_ga=GA1.2.1256149090.1718773752; _ga_D5FFZJXS0L=GS1.1.1718778204.2.0.1718778204.60.0.0; _ga_4DY5GEH67X=GS1.1.1718778204.2.0.1718778204.60.0.0"
dnt
"1"
host
"helpdesk.faclon.com"
origin
"https://helpdesk.faclon.com"
priority
"u=0, i"
referer
"https://helpdesk.faclon.com/en/customer/create-ticket/"
sec-ch-ua
""Google Chrome";v="131", "Chromium";v="131", "Not_A Brand";v="24""
sec-ch-ua-mobile
"?0"
sec-ch-ua-platform
""Windows""
sec-fetch-dest
"document"
sec-fetch-mode
"navigate"
sec-fetch-site
"same-origin"
sec-fetch-user
"?1"
upgrade-insecure-requests
"1"
user-agent
"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36"
x-php-ob-level
"1"

Request Content

Request content not available (it was retrieved as a resource).

Response

Response Headers

Header Value
cache-control
"no-cache, private"
content-type
"text/html; charset=UTF-8"
date
"Mon, 06 Jan 2025 07:01:14 GMT"
location
"/en/"
x-debug-token
"fe4a30"

Cookies

Request Cookies

Key Value
_ga
"GA1.2.1256149090.1718773752"
_ga_4DY5GEH67X
"GS1.1.1718778204.2.0.1718778204.60.0.0"
_ga_D5FFZJXS0L
"GS1.1.1718778204.2.0.1718778204.60.0.0"

Response Cookies

No response cookies

Session 7

Session Metadata

Key Value
Created
"Mon, 06 Jan 25 07:01:08 +0000"
Last used
"Mon, 06 Jan 25 07:01:08 +0000"
Lifetime
0

Session Attributes

No session attributes

Session Usage

7 Usages
Stateless check enabled
Usage
Symfony\Component\Security\Core\Authentication\Token\Storage\UsageTrackingTokenStorage:44
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  [
    "file" => "/var/www/uvdesk/vendor/symfony/security-core/Authentication/Token/Storage/UsageTrackingTokenStorage.php"
    "line" => 44
    "function" => "getMetadataBag"
    "class" => "Symfony\Component\HttpFoundation\Session\Session"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/security-http/Firewall/AccessListener.php"
    "line" => 87
    "function" => "getToken"
    "class" => "Symfony\Component\Security\Core\Authentication\Token\Storage\UsageTrackingTokenStorage"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/security-bundle/Debug/WrappedLazyListener.php"
    "line" => 49
    "function" => "authenticate"
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    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/security-http/Firewall/AbstractListener.php"
    "line" => 26
    "function" => "authenticate"
    "class" => "Symfony\Bundle\SecurityBundle\Debug\WrappedLazyListener"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/security-bundle/Debug/TraceableFirewallListener.php"
    "line" => 73
    "function" => "__invoke"
    "class" => "Symfony\Component\Security\Http\Firewall\AbstractListener"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/security-http/Firewall.php"
    "line" => 92
    "function" => "callListeners"
    "class" => "Symfony\Bundle\SecurityBundle\Debug\TraceableFirewallListener"
    "type" => "->"
  ]
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    "type" => "->"
  ]
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    "file" => "/var/www/uvdesk/vendor/symfony/event-dispatcher/EventDispatcher.php"
    "line" => 230
    "function" => "__invoke"
    "class" => "Symfony\Component\EventDispatcher\Debug\WrappedListener"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/event-dispatcher/EventDispatcher.php"
    "line" => 59
    "function" => "callListeners"
    "class" => "Symfony\Component\EventDispatcher\EventDispatcher"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/event-dispatcher/Debug/TraceableEventDispatcher.php"
    "line" => 154
    "function" => "dispatch"
    "class" => "Symfony\Component\EventDispatcher\EventDispatcher"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/HttpKernel.php"
    "line" => 139
    "function" => "dispatch"
    "class" => "Symfony\Component\EventDispatcher\Debug\TraceableEventDispatcher"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/HttpKernel.php"
    "line" => 75
    "function" => "handleRaw"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
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  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/Kernel.php"
    "line" => 202
    "function" => "handle"
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    "type" => "->"
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    "file" => "/var/www/uvdesk/vendor/symfony/runtime/Runner/Symfony/HttpKernelRunner.php"
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    "function" => "handle"
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    "type" => "->"
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    "line" => 5
    "args" => [
      "/var/www/uvdesk/vendor/autoload_runtime.php"
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    "function" => "require_once"
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]
Symfony\Bundle\FrameworkBundle\Controller\AbstractController:212
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  [
    "file" => "/var/www/uvdesk/vendor/symfony/framework-bundle/Controller/AbstractController.php"
    "line" => 212
    "function" => "getFlashBag"
    "class" => "Symfony\Component\HttpFoundation\Session\Session"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/uvdesk/support-center-bundle/Controller/Ticket.php"
    "line" => 218
    "function" => "addFlash"
    "class" => "Symfony\Bundle\FrameworkBundle\Controller\AbstractController"
    "type" => "->"
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  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/HttpKernel.php"
    "line" => 163
    "function" => "ticketadd"
    "class" => "Webkul\UVDesk\SupportCenterBundle\Controller\Ticket"
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    "line" => 75
    "function" => "handleRaw"
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  [
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    "function" => "handle"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/runtime/Runner/Symfony/HttpKernelRunner.php"
    "line" => 35
    "function" => "handle"
    "class" => "Symfony\Component\HttpKernel\Kernel"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/autoload_runtime.php"
    "line" => 35
    "function" => "run"
    "class" => "Symfony\Component\Runtime\Runner\Symfony\HttpKernelRunner"
    "type" => "->"
  ]
  [
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    "line" => 5
    "args" => [
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Symfony\Component\HttpKernel\DataCollector\RequestDataCollector:72
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    "line" => 72
    "function" => "getMetadataBag"
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    "type" => "->"
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    "type" => "->"
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    "function" => "onKernelResponse"
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    "type" => "->"
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  [
    "file" => "/var/www/uvdesk/vendor/symfony/event-dispatcher/EventDispatcher.php"
    "line" => 230
    "function" => "__invoke"
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    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/event-dispatcher/EventDispatcher.php"
    "line" => 59
    "function" => "callListeners"
    "class" => "Symfony\Component\EventDispatcher\EventDispatcher"
    "type" => "->"
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  [
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    "line" => 154
    "function" => "dispatch"
    "class" => "Symfony\Component\EventDispatcher\EventDispatcher"
    "type" => "->"
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    "function" => "dispatch"
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    "type" => "->"
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    "line" => 184
    "function" => "filterResponse"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/HttpKernel.php"
    "line" => 75
    "function" => "handleRaw"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/Kernel.php"
    "line" => 202
    "function" => "handle"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/runtime/Runner/Symfony/HttpKernelRunner.php"
    "line" => 35
    "function" => "handle"
    "class" => "Symfony\Component\HttpKernel\Kernel"
    "type" => "->"
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    "line" => 35
    "function" => "run"
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    "type" => "->"
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    "file" => "/var/www/uvdesk/public/index.php"
    "line" => 5
    "args" => [
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    ]
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]
Symfony\Component\HttpKernel\DataCollector\RequestDataCollector:73
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    "line" => 73
    "function" => "getMetadataBag"
    "class" => "Symfony\Component\HttpFoundation\Session\Session"
    "type" => "->"
  ]
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    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/Profiler/Profiler.php"
    "line" => 161
    "function" => "collect"
    "class" => "Symfony\Component\HttpKernel\DataCollector\RequestDataCollector"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/EventListener/ProfilerListener.php"
    "line" => 108
    "function" => "collect"
    "class" => "Symfony\Component\HttpKernel\Profiler\Profiler"
    "type" => "->"
  ]
  [
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    "line" => 118
    "function" => "onKernelResponse"
    "class" => "Symfony\Component\HttpKernel\EventListener\ProfilerListener"
    "type" => "->"
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    "file" => "/var/www/uvdesk/vendor/symfony/event-dispatcher/EventDispatcher.php"
    "line" => 230
    "function" => "__invoke"
    "class" => "Symfony\Component\EventDispatcher\Debug\WrappedListener"
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    "line" => 196
    "function" => "dispatch"
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    "type" => "->"
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  [
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    "function" => "filterResponse"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
  ]
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    "line" => 75
    "function" => "handleRaw"
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]
Symfony\Component\HttpKernel\DataCollector\RequestDataCollector:74
[
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    "function" => "collect"
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    "function" => "dispatch"
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    "type" => "->"
  ]
  [
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    "line" => 196
    "function" => "dispatch"
    "class" => "Symfony\Component\EventDispatcher\Debug\TraceableEventDispatcher"
    "type" => "->"
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    "function" => "filterResponse"
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    "type" => "->"
  ]
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    "type" => "->"
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    "type" => "->"
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    "function" => "require_once"
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Symfony\Component\HttpKernel\DataCollector\RequestDataCollector:75
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    "function" => "all"
    "class" => "Symfony\Component\HttpFoundation\Session\Session"
    "type" => "->"
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    "line" => 161
    "function" => "collect"
    "class" => "Symfony\Component\HttpKernel\DataCollector\RequestDataCollector"
    "type" => "->"
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    "function" => "collect"
    "class" => "Symfony\Component\HttpKernel\Profiler\Profiler"
    "type" => "->"
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    "line" => 118
    "function" => "onKernelResponse"
    "class" => "Symfony\Component\HttpKernel\EventListener\ProfilerListener"
    "type" => "->"
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    "file" => "/var/www/uvdesk/vendor/symfony/event-dispatcher/EventDispatcher.php"
    "line" => 230
    "function" => "__invoke"
    "class" => "Symfony\Component\EventDispatcher\Debug\WrappedListener"
    "type" => "->"
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  [
    "file" => "/var/www/uvdesk/vendor/symfony/event-dispatcher/EventDispatcher.php"
    "line" => 59
    "function" => "callListeners"
    "class" => "Symfony\Component\EventDispatcher\EventDispatcher"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/event-dispatcher/Debug/TraceableEventDispatcher.php"
    "line" => 154
    "function" => "dispatch"
    "class" => "Symfony\Component\EventDispatcher\EventDispatcher"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/HttpKernel.php"
    "line" => 196
    "function" => "dispatch"
    "class" => "Symfony\Component\EventDispatcher\Debug\TraceableEventDispatcher"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/HttpKernel.php"
    "line" => 184
    "function" => "filterResponse"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/HttpKernel.php"
    "line" => 75
    "function" => "handleRaw"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/Kernel.php"
    "line" => 202
    "function" => "handle"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/runtime/Runner/Symfony/HttpKernelRunner.php"
    "line" => 35
    "function" => "handle"
    "class" => "Symfony\Component\HttpKernel\Kernel"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/autoload_runtime.php"
    "line" => 35
    "function" => "run"
    "class" => "Symfony\Component\Runtime\Runner\Symfony\HttpKernelRunner"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/public/index.php"
    "line" => 5
    "args" => [
      "/var/www/uvdesk/vendor/autoload_runtime.php"
    ]
    "function" => "require_once"
  ]
]
Symfony\Component\HttpKernel\DataCollector\RequestDataCollector:76
[
  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/DataCollector/RequestDataCollector.php"
    "line" => 76
    "function" => "getFlashBag"
    "class" => "Symfony\Component\HttpFoundation\Session\Session"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/Profiler/Profiler.php"
    "line" => 161
    "function" => "collect"
    "class" => "Symfony\Component\HttpKernel\DataCollector\RequestDataCollector"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/EventListener/ProfilerListener.php"
    "line" => 108
    "function" => "collect"
    "class" => "Symfony\Component\HttpKernel\Profiler\Profiler"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/event-dispatcher/Debug/WrappedListener.php"
    "line" => 118
    "function" => "onKernelResponse"
    "class" => "Symfony\Component\HttpKernel\EventListener\ProfilerListener"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/event-dispatcher/EventDispatcher.php"
    "line" => 230
    "function" => "__invoke"
    "class" => "Symfony\Component\EventDispatcher\Debug\WrappedListener"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/event-dispatcher/EventDispatcher.php"
    "line" => 59
    "function" => "callListeners"
    "class" => "Symfony\Component\EventDispatcher\EventDispatcher"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/event-dispatcher/Debug/TraceableEventDispatcher.php"
    "line" => 154
    "function" => "dispatch"
    "class" => "Symfony\Component\EventDispatcher\EventDispatcher"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/HttpKernel.php"
    "line" => 196
    "function" => "dispatch"
    "class" => "Symfony\Component\EventDispatcher\Debug\TraceableEventDispatcher"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/HttpKernel.php"
    "line" => 184
    "function" => "filterResponse"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/HttpKernel.php"
    "line" => 75
    "function" => "handleRaw"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/Kernel.php"
    "line" => 202
    "function" => "handle"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/runtime/Runner/Symfony/HttpKernelRunner.php"
    "line" => 35
    "function" => "handle"
    "class" => "Symfony\Component\HttpKernel\Kernel"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/autoload_runtime.php"
    "line" => 35
    "function" => "run"
    "class" => "Symfony\Component\Runtime\Runner\Symfony\HttpKernelRunner"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/public/index.php"
    "line" => 5
    "args" => [
      "/var/www/uvdesk/vendor/autoload_runtime.php"
    ]
    "function" => "require_once"
  ]
]

Flashes

Flashes

Key Value
success
[
  "Success! Ticket has been created successfully."
]

Server Parameters

Server Parameters

Defined in .env

Key Value
APP_ENV
"dev"
APP_SECRET
"YOUR_APP_SECRET"
DATABASE_URL
"mysql://uvdesk:84HUF2B0S517@127.0.0.1:3306/uvdesk"
MAILER_DSN
"null://null"

Defined as regular env variables

Key Value
APP_DEBUG
"1"
CONTENT_LENGTH
"1400"
CONTENT_TYPE
"multipart/form-data; boundary=----WebKitFormBoundary0y7rIdsRNkqaQUCu"
DOCUMENT_ROOT
"/var/www/uvdesk/public"
DOCUMENT_URI
"/index.php"
FCGI_ROLE
"RESPONDER"
GATEWAY_INTERFACE
"CGI/1.1"
HOME
"/var/www"
HTTPS
"on"
HTTP_ACCEPT
"text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7"
HTTP_ACCEPT_ENCODING
"gzip, deflate, br, zstd"
HTTP_ACCEPT_LANGUAGE
"en-US,en;q=0.9,hi;q=0.8,mr;q=0.7"
HTTP_CACHE_CONTROL
"max-age=0"
HTTP_CONTENT_LENGTH
"1400"
HTTP_CONTENT_TYPE
"multipart/form-data; boundary=----WebKitFormBoundary0y7rIdsRNkqaQUCu"
HTTP_COOKIE
"_ga=GA1.2.1256149090.1718773752; _ga_D5FFZJXS0L=GS1.1.1718778204.2.0.1718778204.60.0.0; _ga_4DY5GEH67X=GS1.1.1718778204.2.0.1718778204.60.0.0"
HTTP_DNT
"1"
HTTP_HOST
"helpdesk.faclon.com"
HTTP_ORIGIN
"https://helpdesk.faclon.com"
HTTP_PRIORITY
"u=0, i"
HTTP_REFERER
"https://helpdesk.faclon.com/en/customer/create-ticket/"
HTTP_SEC_CH_UA
""Google Chrome";v="131", "Chromium";v="131", "Not_A Brand";v="24""
HTTP_SEC_CH_UA_MOBILE
"?0"
HTTP_SEC_CH_UA_PLATFORM
""Windows""
HTTP_SEC_FETCH_DEST
"document"
HTTP_SEC_FETCH_MODE
"navigate"
HTTP_SEC_FETCH_SITE
"same-origin"
HTTP_SEC_FETCH_USER
"?1"
HTTP_UPGRADE_INSECURE_REQUESTS
"1"
HTTP_USER_AGENT
"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36"
PHP_SELF
"/index.php"
QUERY_STRING
""
REDIRECT_STATUS
"200"
REMOTE_ADDR
"103.249.251.165"
REMOTE_PORT
"56872"
REMOTE_USER
""
REQUEST_METHOD
"POST"
REQUEST_SCHEME
"https"
REQUEST_TIME
1736146868
REQUEST_TIME_FLOAT
1736146868.1368
REQUEST_URI
"/en/customer/create-ticket/"
SCRIPT_FILENAME
"/var/www/uvdesk/public/index.php"
SCRIPT_NAME
"/index.php"
SERVER_ADDR
"10.0.8.203"
SERVER_NAME
"helpdesk.faclon.com"
SERVER_PORT
"443"
SERVER_PROTOCOL
"HTTP/2.0"
SERVER_SOFTWARE
"nginx/1.18.0"
SYMFONY_DOTENV_VARS
"APP_ENV,APP_SECRET,DATABASE_URL,MAILER_DSN"
USER
"www-data"